the purpose of collecting this data;
if the data is mandatory or optional in order for the management to handle User requests. Failure to provide information could hinder the processing of your request;
who will be able to read it (principally the Seller, unless otherwise specified in the input form where data transmission to a third party is strictly necessary for the management of your request);
the creation and management of the personal account, to manage any orders placed by the User and the preparation of relevant invoices, to respond to User queries and to inform the User of any new or modified services, the management of claims and after-sales service, management of customer loyalty schemes, prospecting, survey, product testing, promotional actions as well as sending out newsletters; the development of trade statistics; the organisation of contests, sweepstakes or any other promotional activity (excluding online gambling subject to the approval of the Autorité de Régulation des Jeux, the French online games regulatory authority);
all personal data collected from the User, being the Seller's customer, will be kept for the duration of the commercial relationship and for a period of 3 years from the end of the said commercial relationship (for example from the date of your last purchase...);
all personal data collected from the User, being the Seller's prospect, will be kept for 3 years from either the date it was collected by the Seller or the date when the User last contacted the Seller (for example a product information request, clicking on a hypertext link contained in an email from the Seller...);
for personal data (identification data and sales data) necessary to comply with legal and regulatory obligations, in particular with respect to limitation or archiving periods. Data kept will observe legal periods of limitation (10 years maximum) and will be kept on a dedicated database archive;
for cookies, they will be kept in accordance with the provisions stated in the article "Cookies".
is intended primarily for the services of the Seller;
could be securely communicated to the Seller's service providers, suppliers and subcontractors;
will be stored using all appropriate physical, technical and organisational measures to ensure data security and confidentiality, in particular to protect against data loss, accidental destruction, alteration, and unauthorised access;
could be securely transferred to third parties to prevent fraud and more generally any punishable criminal activity or to respond to any judicial orders or requests from administrative authorities.
is stored in France but can also be transferred to service providers or subcontractors in a country that is not a member of the European Community. This type of transfer of personal data will be carried out under and in compliance with the applicable laws and in a contractual framework determining the conditions of intervention and security of the service providers. The contractual framework complies with the European Commission decision of 5 February 2010 (2010/87 / EU) on standard contractual clauses for the transfer of personal data to subcontractors established in third countries under the Directive 95/46/EC.
sending your request via the link provided for this purpose on each issue of a newsletter, or by writing to the following address:
FREE LANCE - Service Clients , 2 rue des bois 85130 La Gaubretière - France
For Firefox: click here
For Internet Explorer: go to "Internet Options", "Privacy" tab, check "Never allow websites to request your physical location".
For Chrome: in the navigation bar click on the "padlock" logo, in the drop-down "Location" menu, choose between the 3 possible options.
technical cookies that enable the User to navigate the Site and for the Site to optimally function;
identification and authentication cookies to identify the User during their visit, in order to improve their navigation of the Site and to personalise their online experience.
a navigation analysis system for collecting general data concerning access conditions of the User in order to obtain general information for statistical purposes. These cookies help to improve the quality of Users' visits to the Site;
web analytics so as to adapt the Site to the requests of its Users.
advertising cookies to monitor the User’s visit and to receive information about the User's search activities on the Site. These cookies make it possible to provide advertisements adapted to the needs of the User and target products provided by the Seller;
cookies that improve the Site's interactivity. The Seller uses as such third party cookies directly deposited on its Site by their associated services (including Twitter, Facebook, YouTube, Pinterest);